Does the Stealth app work for both Android and iOS phones?
Yes, the Stealth App will work on both mobile platforms - Android and iOS.
Last updated: December 22, 2016 09:14
3 minutes a day doesn’t sound like much. Can I really get results?
Let’s face it, if your goal is washboard-abs-à-la Matthew-Mcconaughey, you may choose to do more. But can 3 minutes a day on Stealth boost your energy, improve your posture, and help you feel all-around better? You betcha it can.
Last updated: December 22, 2016 09:16
If I’ve had back problems in the past, can I still use Stealth?
Unlike the regular ol’ omg-kill-me-now-style crunches and back extensions, Stealth is easy on your back. But of course it’s alway best to consult your healthcare practitioner if you’ve had issues in the past.
Last updated: December 22, 2016 09:16
How do I know Stealth will actually get made, and my investment won’t disappear forever?
Good question, you clever thing! Our partner Don Brown aka Ab Roller Guy has been bringing innovative fitness products to market for 3 whole decades, and has sold - no exaggeration here - MILLIONS of units.
And in case that ain’t enough, Howie Panes recently took a CPG company from zero to #1 in the USA and sold it to a large public company in less than 5 years. His product sold in over 50,000 locations.
So…we’re kinda serious about this product, and we’re confident we can bring it to your front door.
Last updated: December 22, 2016 09:16
Is shipping included in my pledge?
Let’s be straight here. Shipping isn’t included, but the great thing is Stealth comes fully assembled so you can start gaming your core right when it arrives. The package is large but we did not want you to waste your time assembling pieces but rather save your energy for your first 3 minute workout! Go Team Stealth!!!
By the way, we negotiated the best prices for shipping with our fully assembled unit delivered right to your doorstep in one piece.
You’ll get a tracking number or email notice, and we’ll use a reliable provider such as UPS or FedEx, to ensure your Stealth arrives ready-to-use.
Last updated: December 22, 2016 09:16
When will I be charged for my pledge?
You won’t be charged until the campaign ends in December, and only if it’s 100% funded.
Last updated: December 22, 2016 09:16
How many games will you make, and what will they cost?
We’re planning to launch Stealth with 1 Core Challenge game, then let our early backers VOTE on which game we should develop next.
We plan to continually develop games based on polls and feedback from you! But only the first 1000 backers will have a chance to beta-test and offer feedback on game development.
Last updated: December 22, 2016 09:16
Will there be a game developer kit?
Definitely! Once the Stealth is officially launched, we have big plans to release a developer kit, so 3rd party developers can create and sell their own games.
Last updated: December 22, 2016 09:16
Can I play other phone games—ones that aren’t developed for Stealth
Funny you should ask, since that’s exactly what Don did with an early prototype. But please be aware, the game won’t be calibrated to the movements of the Stealth, which means you might not be able to play it, and you probably won’t get as good a workout.
But it is possible? Absolutely.
Last updated: December 22, 2016 09:16
What about customs and duties?
Cannot mark as gift, this is illegal so we will not be able to do this.
Our prices do not include VAT, GST or other country taxes.
As many of you know, our terms of sale are CIF destination. This means that we pay all freight, but none of the duties or taxes. As we are shipping these products all over the world, it is impossible for us to build in the various duties, VAT and GST tax for each location through Kickstarter.
One of our backers found this handy tool, that can assist you in calculating duties. Remember to convert the US dollars to your local currency:
http://www.dutycalculator.com/new-import-duty-and-tax-calculation
As many of you know, Canadian Customs are very strict on products imported into Canada. All products over Canadian $25 are subject to duties and GST or Vat tax. Our invoices are in U.S. dollars, and being converted to Canadian dollars for purpose of duties and taxes, by Canadian Customs .
Here’s a link to find the CBSA offices where you can actually go and do the clearance, and save some significant dollars:
http://www.cbsa-asfc.gc.ca/do-rb/services/lvs-efv-eng.html
Last updated: December 22, 2016 09:16
What's your refund policy?
100% pledge back guarantee = you have 7 days after the end of the campaign to receive a full refund. After 7 days, we will start placing the POs for the products and will NOT issue any refunds or returns.
Last updated: December 22, 2016 09:16
What's your exchange and return policy?
There will be no exchanges or returns. If you have a factory defect, you may apply for your warranty and we will send you a new product. See warranty guidelines below.
Last updated: December 22, 2016 09:16
What's your shipping policy?
If our shipping carrier attempts delivery to you and you don’t get it because you’re not there, wrong address, moved without notifying us, and the package returns back to our warehouse, we will not be able to send you another product.
When you receive your tracking #, please keep an eye out for the package.
Last updated: December 22, 2016 09:16
Do you have a warranty?
Our products come with a 90-day, limited warranty starting on the day of receipt. You will need to apply for RA # and pay for the shipping to send your product in. When we have received your product with the associated RA# attached, if the product truly has a defect we will fix or replace your product and refund your shipping.
Last updated: December 22, 2016 09:16
Does the Stealth app work for both Android and iOS phones?
Yes, the Stealth App will work on both mobile platforms - Android and iOS. Last updated: Thu, Dec 22 2016 12:14 pm EST
3 minutes a day doesn’t sound like much. Can I really get results?
Let’s face it, if your goal is washboard-abs-à-la Matthew-Mcconaughey, you may choose to do more. But can 3 minutes a day on Stealth boost your energy, improve your posture, and help you feel all-around better? You betcha it can. Last updated: Thu, Dec 22 2016 12:16 pm EST
If I’ve had back problems in the past, can I still use Stealth?
Unlike the regular ol’ omg-kill-me-now-style crunches and back extensions, Stealth is easy on your back. But of course it’s alway best to consult your healthcare practitioner if you’ve had issues in the past. Last updated: Thu, Dec 22 2016 12:16 pm EST
How do I know Stealth will actually get made, and my investment won’t disappear forever?
Good question, you clever thing! Our partner Don Brown aka Ab Roller Guy has been bringing innovative fitness products to market for 3 whole decades, and has sold - no exaggeration here - MILLIONS of units. And in case that ain’t enough, Howie Panes recently took a CPG company from zero to #1 in the USA and sold it to a large public company in less than 5 years. His product sold in over 50,000 locations. So…we’re kinda serious about this product, and we’re confident we can bring it to your front door. Last updated: Thu, Dec 22 2016 12:16 pm EST
Is shipping included in my pledge?
Let’s be straight here. Shipping isn’t included, but the great thing is Stealth comes fully assembled so you can start gaming your core right when it arrives. The package is large but we did not want you to waste your time assembling pieces but rather save your energy for your first 3 minute workout! Go Team Stealth!!! By the way, we negotiated the best prices for shipping with our fully assembled unit delivered right to your doorstep in one piece. You’ll get a tracking number or email notice, and we’ll use a reliable provider such as UPS or FedEx, to ensure your Stealth arrives ready-to-use. Last updated: Thu, Dec 22 2016 12:16 pm EST
When will I be charged for my pledge?
You won’t be charged until the campaign ends in December, and only if it’s 100% funded. Last updated: Thu, Dec 22 2016 12:16 pm EST
How many games will you make, and what will they cost?
We’re planning to launch Stealth with 1 Core Challenge game, then let our early backers VOTE on which game we should develop next. We plan to continually develop games based on polls and feedback from you! But only the first 1000 backers will have a chance to beta-test and offer feedback on game development. Last updated: Thu, Dec 22 2016 12:16 pm EST
Will there be a game developer kit?
Definitely! Once the Stealth is officially launched, we have big plans to release a developer kit, so 3rd party developers can create and sell their own games. Last updated: Thu, Dec 22 2016 12:16 pm EST
Can I play other phone games—ones that aren’t developed for Stealth
Funny you should ask, since that’s exactly what Don did with an early prototype. But please be aware, the game won’t be calibrated to the movements of the Stealth, which means you might not be able to play it, and you probably won’t get as good a workout. But it is possible? Absolutely. Last updated: Thu, Dec 22 2016 12:16 pm EST
What about customs and duties?
Cannot mark as gift, this is illegal so we will not be able to do this. Our prices do not include VAT, GST or other country taxes. As many of you know, our terms of sale are CIF destination. This means that we pay all freight, but none of the duties or taxes. As we are shipping these products all over the world, it is impossible for us to build in the various duties, VAT and GST tax for each location through Kickstarter. One of our backers found this handy tool, that can assist you in calculating duties. Remember to convert the US dollars to your local currency: http://www.dutycalculator.com/new-import-duty-and-tax-calculation As many of you know, Canadian Customs are very strict on products imported into Canada. All products over Canadian $25 are subject to duties and GST or Vat tax. Our invoices are in U.S. dollars, and being converted to Canadian dollars for purpose of duties and taxes, by Canadian Customs . Here’s a link to find the CBSA offices where you can actually go and do the clearance, and save some significant dollars: http://www.cbsa-asfc.gc.ca/do-rb/services/lvs-efv-eng.html Last updated: Thu, Dec 22 2016 12:16 pm EST
What’s your refund policy?
100% pledge back guarantee = you have 7 days after the end of the campaign to receive a full refund. After 7 days, we will start placing the POs for the products and will NOT issue any refunds or returns. Last updated: Thu, Dec 22 2016 12:16 pm EST
What’s your exchange and return policy?
There will be no exchanges or returns. If you have a factory defect, you may apply for your warranty and we will send you a new product. See warranty guidelines below. Last updated: Thu, Dec 22 2016 12:16 pm EST
What’s your shipping policy?
If our shipping carrier attempts delivery to you and you don’t get it because you’re not there, wrong address, moved without notifying us, and the package returns back to our warehouse, we will not be able to send you another product. When you receive your tracking #, please keep an eye out for the package. Last updated: Thu, Dec 22 2016 12:16 pm EST
Do you have a warranty?
Our products come with a 90-day, limited warranty starting on the day of receipt. You will need to apply for RA # and pay for the shipping to send your product in. When we have received your product with the associated RA# attached, if the product truly has a defect we will fix or replace your product and refund your shipping. Last updated: Thu, Dec 22 2016 12:16 pm EST
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.